The FY19 engagement survey was open for three weeks, during which time 81% of eligible Clorox employees completed the survey (6,233 of 7,676). Companies that qualify for the Willis Towers Watson Global High-Performance Norm meet two criteria: 1) superior financial performance, defined by a net profit margin and/or return on invested capital that exceeds industry averages; and 2) superior human resources practices, defined by employee opinion scores near the top among the most financially successful companies surveyed by Willis Towers Watson. The Willis Towers Watson Global Fast-Moving Consumer Goods Norm is comprised of employee survey results from a cross-section of organizations that produce fast-moving consumer goods.
Based on industry benchmarking by Clorox, we consider a recordable incident rate of 1.0 or less to be world-class performance. Our FY19 RIR of 0.86 means that for every 100 Clorox employees globally, not including workers at offices with fewer than 30 employees but including remote workers, we averaged less than one reportable incident during the past year. According to the latest available data from the U.S. Bureau of Labor Statistics, the average RIR for goods-producing manufacturing companies is 3.5. The criteria used to determine RIR follows the U.S. Department of Labor’s Occupational Safety and Health Administration guidelines and is applied globally.
U.S. Census Bureau benchmark metrics are based on the U.S. Census Bureau’s Equal Employment Opportunity (EEO) Tabulation 2006-2010, American Community Survey 5-year dataset. The benchmarks are modeled using Clorox’s workforce as of June 30, 2018. The calculations utilize weighted averages by U.S. Census job code and apply approximate workforce location assumptions based on Clorox’s historical workforce locations and headcount trends.
“Missing Pieces Report: The 2018 Board Diversity Census of Women and Minorities on Fortune 500 Boards,” Deloitte and the Alliance for Board Diversity, 2019.